Privacy Policy

Introduction

Shenzhen Mihome Up Technology Co,Ltd (hereinafter referred to as "we") fully understands the importance of your account information and will make every effort to protect the security and reliability of your account information. We are committed to maintaining your trust in us and adhere to the following principles to protect your account information: the principle of consistent responsibilities and rights, the principle of purpose, the principle of choice and consent, the principle of minimum necessity, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc. At the same time, we promise that we will take corresponding security protection measures to protect your account information in accordance with industry-standard security standards.

Please read and understand this "Privacy Policy" carefully before using our products or services. It will help you understand how we collect, use, store, and share your relevant information when you use all our related services (including but not limited to online information, online interaction, etc., hereinafter referred to as "Services"), as well as the ways we provide you to access, update, control, and protect this information. Among them, terms concerning your rights and interests regarding account information have been highlighted in bold for your special attention.

If you do not agree to any content of this Privacy Policy, you may choose to stop using our services; when you use or continue to use our services, it means that you agree to our collection, use, storage, and sharing of your relevant information in accordance with this "Privacy Policy". If you have any questions about this "Privacy Policy" or related matters, please contact us at help@imikilife.com.

About Us

The developer and operator of the "Emiki" App and website is Shenzhen Mihome Up Technology Co,Ltd.

1. Information We May Collect and Methods of Collection

When we provide services, we may collect, store, and use the following information related to you. If you do not provide the relevant information, you may not be able to register as our user or enjoy certain services we provide, or the intended effects of the relevant services may not be achieved.

Information You Provide to Us
The relevant account information you provide to us when registering an account or using our services, such as your mobile phone number and email address.

2. How We May Use Your Information

We will not share or transfer your account information to third parties without obtaining your consent, unless the shared or transferred account information has been anonymized or de-identified, and the third party cannot re-identify the natural person subject of such information:

• To fulfill our obligations under the "Privacy Policy" and safeguard our legitimate rights and interests, as reasonably necessary to comply with applicable laws and regulations, maintain social public interests, or protect the personal and property safety or legitimate rights and interests of us, our affiliated companies, our customers, other users, or employees;
• As required by laws and regulations or by administrative, governmental, or judicial authorities;
• When you violate relevant Chinese laws and regulations, breach relevant agreements signed with us, or violate relevant platform rules, and disclosure to a third party is necessary;
• As our business continues to develop, we and our affiliated companies may undergo mergers, acquisitions, asset transfers, or similar transactions. Your account information may be transferred as part of such transactions. We will notify you before the transfer and protect your legitimate rights and interests in accordance with all applicable laws and administrative regulations.

3. Data Sharing and Disclosure

Except for the following circumstances, we will not share your account information with any other third party.

Sharing upon obtaining your explicit consent or authorization, or when you actively choose to share.
Sharing as required by law. We may share your account information as required by laws and regulations, for the needs of litigation dispute resolution, or according to the lawful requests of administrative or judicial authorities.
Sharing with third-party service providers. You authorize and agree that we may entrust third-party service providers to provide you with certain services or perform functions on our behalf. We will only share your information for the lawful, legitimate, necessary, specific, and clear purposes stated in this privacy protection policy. We will conduct assessments of the data security capabilities and data sharing risks of third-party service providers before data sharing, and will contractually obligate them to only access the information necessary for them to perform their functions, and they shall not use your account information for any other purpose. If they use your account information beyond the purpose of sharing, we will require them to obtain your separate explicit consent.

4. How We Protect Your Information Security

1. We have used security protection measures that comply with industry standards to protect the account information you provide, preventing data from unauthorized access, public disclosure, use, modification, damage, or loss. We will take all reasonably feasible measures to protect your account information.
2. We will take all reasonably feasible measures to ensure that unrelated account information is not collected. We will only retain your account information for the period necessary to achieve the purposes described in this policy, unless an extension of the retention period is required or permitted by law.
3. We will use various security technologies and procedures to prevent the loss, improper use, unauthorized viewing, or disclosure of information. For example, in some services, we will use encryption technology (such as SSL) to protect the account information you provide.
4. Although we have taken reasonable and effective measures and complied with the standards required by relevant laws and regulations, please understand that due to technical limitations and the existence of various malicious means, in the Internet industry, even after doing our best to strengthen security measures, it is impossible to always guarantee 100% security of information. You need to understand that the systems and communication networks you use to access our services may have problems due to factors beyond our control.
5. In the unfortunate event of an account information security incident, we will, in accordance with the requirements of laws and regulations, promptly inform you of: the basic situation and possible impact of the security incident, the measures we have taken or will take to deal with it, suggestions for you to independently prevent and reduce risks, and remedies for you. We will promptly inform you of the relevant situation of the event by email, letter, telephone, push notification, etc. When it is difficult to inform each subject of account information individually, we will issue an announcement in a reasonable and effective manner. At the same time, we will also proactively report the handling of account information security incidents to regulatory authorities as required.

5. Your Rights

In accordance with relevant laws, regulations, standards, and common practices in other countries and regions, we guarantee that you can exercise the following rights regarding your account information:

Accessing Your Account Information

You have the right to access your account information, except as otherwise provided by laws and regulations. If you wish to exercise your right to data access, you can access it yourself by: viewing it in [Personal Center] - [My Rights].

Deleting Your Account Information

Under the following circumstances, you can request us to delete your account information:

1. If our processing of account information violates laws and regulations;
2. If we collect and use your account information without obtaining your consent;
3. If our processing of account information violates our agreement with you;
4. If you no longer use our products or services, or you have cancelled your account;
5. If we no longer provide you with products or services.

If we decide to respond to your deletion request, we will also notify the entities that have obtained your account information from us at the same time, requiring them to delete it promptly, unless otherwise provided by laws and regulations, or these entities have obtained your independent authorization. After you delete information from our services, we may not immediately delete the corresponding information from the backup system, but will delete it when the backup is updated.

6. Scope of Application and Exceptions of this "Privacy Policy"

Application to Our Services
Except for certain specific services, all our services are subject to this "Privacy Policy". These specific services will be subject to specific privacy policies. The specific privacy policies for certain specific services will more specifically explain how we use your information in those services. The privacy policy of that specific service forms part of this "Privacy Policy". If there is any inconsistency between the privacy policy of the relevant specific service and this "Privacy Policy", the privacy policy of that specific service shall apply.

Third-Party Services
Our services may include or link to social media or other services (including websites) provided by third parties. These third-party social media or other services may be operated by the relevant third party or by us. Your use of such third-party social media services or other services (including any account information you provide to such third parties) is subject to the third party's terms of service and privacy policy. You need to read their terms carefully.

This "Privacy Policy" applies only to the information collected by us and does not apply to any services provided by third parties or the information use rules of third parties. We are not responsible for any use of the information you provide by any third party, regardless of whether your login, browsing, or use of the aforementioned software or websites is based on our links or guidance.

7. Revision and Notification of this "Privacy Policy"

In order to provide you with better services, we will issue updated versions and remind you of the updates to the relevant content. We may revise the terms of this "Privacy Policy" from time to time, and such revisions form part of this "Privacy Policy".

Without your explicit consent, we will not reduce your rights under this Privacy Policy. We will post any changes to this policy on this page. For major changes, we will also provide a prominent notice on the homepage or notify you by other means before the revision takes effect. In such cases, you can choose to stop using our services; if you continue to use our services, it means that you agree to be bound by the revised "Privacy Policy". Major changes referred to in this policy include but are not limited to:

1. Major changes in our service model. Such as the purpose of processing account information, the type of account information processed, the way account information is used, etc.;
2. Major changes in our ownership structure and organizational structure. Such as changes in ownership due to business adjustments, bankruptcy, mergers and acquisitions, etc.;
3. The main objects of account information sharing, transfer, or public disclosure change;
4. Your rights regarding the processing of account information and how you exercise them undergo major changes;
5. When the responsible department, contact information, and complaint channels for handling account information security within our company change.